Refund and Returns Policy

Last Updated: 18 July 2024

1. Overview

At Nlir33, we strive to provide the best products and services to our customers. If you are not completely satisfied with your purchase, we are here to help. Please read our Refund and Returns Policy carefully to understand your rights and obligations.

2. Returns

Eligibility for Returns:

• To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• You must provide a receipt or proof of purchase.

Return Process:

• To initiate a return, please contact us at [Your business email address] within [number] days of receiving your item.
• Once your return is approved, we will provide you with a return shipping address.
• You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

3. Refunds

Refund Eligibility:

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.
• If your return is approved, we will initiate a refund to your original method of payment within [number] days.
• If the item is not in its original condition, is damaged, or missing parts for reasons not due to our error, only partial refunds will be granted.

Non-Refundable Items:

• Several types of goods are exempt from being returned. These include perishable goods such as food, flowers, newspapers, or magazines.
• We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Late or Missing Refunds:

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company; it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us at [Your business email address].

4. Exchanges

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [Your business email address] and send your item to: [Your business address].

5. Shipping

• To return your product, you should mail your product to: [Your business address].
• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
• Depending on where you live, the time it may take for your exchanged product to reach you may vary.
• If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

6. Contact Us

If you have any questions on how to return your item to us, contact us at [Your business email address] or [Your business phone number].